Thank you for your email and thank you for continuing to reply, despite Gary Anderson's previous comment that he would not send any more emails.
I am clearly dissapointed that Tesco seems to have moved so far back from the position that Gary previously presented; he said that "To help us and others understand the true impact of biofuels we have asked the independent Sustainable Consumption Institute (SCI) based at Manchester University to investigate" and went on to say "All of the research by the SCI will be made public and we would be happy to send you the findings on biofuels." To hear now that my legitimate prostests and those of others are simply going to be logged in the policy deperatment, when Ryan Fitzpatrick has already said there will be no policy change is an insult.
You may at least want to explain why your fuel is sold with a 5% blend of ethanol when the RTFO only mandates 2.5%.
This email will be published on my blog, http://kevsclimatecolumn.blogspot.com/
Regards,
Kevin Lister
Tesco Customer Service
Thank you for your email.
I'm sorry that you are still unhappy with our stance on Bio Fuels.
The information given to you by Ryan Fitzpatrick is up to date and correct. I would like to reassure you that I have logged your additional comments. They will be passed to our Policy department.
Thank you for taking the time and trouble to share you further comments with us.
If you have any further queries please do not hesitate to contact us at customer.service@tesco.co.uk quoting TES4850407X.
Kind Regards
Scott MacKay
Tesco Customer Service
5 comments:
I am interested to hear as to what you hope to achieve by constantly quizzing Tesco Customer Service on their biofuels policy?
At the moment, I can not think of anything better to do!! Also, if I go to the trouble of writing a letter to them, I expect a half decent answer. In fact, what Tesco has demonstrated is that they are an organisation that has not done even the most basic due diligence and environmental assessment of their policies. They have consquently adopted a policy that is destructive in the extreme. I don't feel that I can sit down and do nothing. Do you, or have you any better ideas??
Personally I think It is a waste of time quizing Tesco on this. Also to personally name and shame people that work there is rather rude and inconsiderate as they are only doing there job, not their own personal position.
Thank you for reading my blog.
On the subject of being rude and inconsiderate, I really do not care. Tesco is rude and inconsiderate in ignoring all the available science on biofuels in their quest to be the UK's No.1 supplier of biofuel and then lying about their position. Biofuel is contributing to the loss of our biosphere, it is adding millions of tonnes of additional CO2 and other greenhouse gases to the atmosphere, it is depriving the world of food and destroying the habitat of many indigenous people.
As regards these people doing their jobs, you should remember that this is a free country. The price for the freedom is responsibility. When you join a organisation, and do a job for that organisation you have moral responsibilities that you must adhere to. This was established in the Nuremberg trials when Nazi criminals found that saying they were just doing their job was no defense. Biofuels is as big as human rights issue as the Second World War atrocities. Don't take my word for it, read the UN reports.
The people peddling these mistruths on behalf of Tesco who you feel sorry for, are complicit in the crimes associated with biofuel. They are all earning more than me, and far more than the people of the third world whose lives are being wrecked as a result of biofuels. Do not feel sorry for them. Harangue and harass them on behalf of those people whose lives will be destroyed and who do not have the ability to challenge their policies.
Comparing students earning some beer money to Nazi war criminals is the most naive thing I have ever read. You are clearly an idiot.
Don't you realise that when you send an email to a company like Tesco, it will arrive at one of the aforementioned students who simply send out a tweaked automated response? It goes nowhere higher in the chain - it goes to someone on minimum wage. The words you receive are Tesco's and not of those who sign the emails. They may be enviromentalists and socialists for all you know - they can hardly say so in their emails or they'd be sacked. I don't know what sort of utopia you live in, but most working class people need to work for unethical, capitalist organisations. For THEM, there is no choice whether to work or not. I don't know what kind of dreamworld you live in. So I ask you to remove their names from this site and look for the bigger picture - name and shame the directors and executives who MAKE the decisions, not the working classes on minimum wage.
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